Your privacy is more than a legal obligation to us — it is the foundation of trust that defines the relationship between duit8 and every member. This document transparently explains how we collect, use, store, and protect your personal data.
All data transmitted between your device and duit8 servers is protected with 256-bit SSL encryption — the same standard used by global banking institutions.
You have the right to access, correct, or request deletion of your personal data at any time. duit8 respects and facilitates the exercise of these rights.
Duit8 has never sold, rented, or shared member personal data with third parties for marketing purposes. Your data is used solely for the purposes stated in this policy.
The duit8 Privacy Policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international licensing requirements for online entertainment platforms.
Duit8 member personal data is stored on segregated servers, protected by layered firewalls and round-the-clock threat monitoring by a dedicated security team.
You have full control over the cookies used on the duit8 platform. Cookie settings can be managed directly through your account settings or your web browser preferences.
This Privacy Policy provides a comprehensive overview of duit8's privacy practices. By using the duit8 platform, you agree to the collection and use of information as described in this document. Please read it carefully in its entirety.
Duit8 ("we", "Platform") values the privacy of every member who uses our services. This Privacy Policy explains in detail how we manage your personal data — from the point of collection through to storage and final deletion.
As an online entertainment platform operating for users in Malaysia, duit8 is subject to Malaysia's Personal Data Protection Act 2010 (PDPA). We also adhere to international data protection standards relevant to our operations. Our commitment to privacy goes beyond legal compliance — it reflects the core values we uphold in building member trust.
This policy applies to all personal information we collect through the duit8 website, mobile app, live chat, email, or any other communication channel you use to interact with duit8. Any third-party services that may be accessible through our platform have their own separate privacy policies.
Duit8 operates on the principle of data minimisation — we only collect information that is genuinely necessary to deliver the best service to you and to fulfil our legal obligations.
Duit8 collects various types of information depending on how you interact with our platform. This information falls into two main categories: information you provide directly, and information collected automatically while you use the platform.
Information you provide directly:
Information collected automatically:
| Data Category | Example | Primary Purpose |
|---|---|---|
| Identity | Name, IC, date of birth | KYC verification, legal compliance |
| Contact | Email, phone | Communication, 2FA verification |
| Financial | Bank account, transaction records | Deposits, withdrawals, financial audits |
| Technical | IP, device, browser | Security, fraud detection |
| Games | Wagering records, active sessions | Game records, responsible gaming controls |
Every piece of data we collect has a clear and lawful purpose. duit8 does not use your personal data for any purpose unrelated to the services you request or that is not permitted by law.
The following are the primary purposes for which duit8 uses your personal data:
Duit8 does not use your personal data for third-party marketing purposes. Any promotional communications from duit8 relate to our own services, and you may unsubscribe at any time.
Duit8 does not sell, rent, or trade member personal data to any third party. However, there are specific situations where we need to share your information with other parties in order to deliver the services you request.
Trusted Service Providers: duit8 works with selected third-party service providers for purposes such as payment processing, identity verification, cloud data storage, and security analytics. All such providers are bound by strict data protection agreements and are only permitted to use your data for the specified purposes.
Relevant Authorities: duit8 may be required to disclose certain information to government authorities, regulatory bodies, or law enforcement agencies when required to do so by law or a valid court order.
Corporate Transactions: In the event of any merger, acquisition, or sale of duit8 assets, member personal data may be transferred to the new entity. You will be notified in advance and your privacy rights will continue to be protected throughout the process.
All third parties that receive data from duit8 are bound by legally enforceable confidentiality agreements. They are prohibited from using your data for any purpose other than those specified in those agreements.
Duit8 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Our security systems are designed on a defence-in-depth approach that ensures thorough protection at every level.
In the event of any data breach that may affect your personal information, duit8 will notify you within the timeframe required by law via your registered email. We will also take immediate steps to minimise the impact of any such incident.
Duit8 uses cookies and similar tracking technologies to enhance your experience on our platform, ensure proper functionality, and understand how members use our services. Cookies are small text files stored on your device when you visit the duit8 platform.
We use several types of cookies:
You can manage cookie settings through your web browser preferences. However, disabling certain cookies may affect the functionality of the duit8 platform. For more information on managing cookies, please refer to your web browser's help documentation.
Duit8 retains your personal data only for as long as it is needed for the purposes stated in this Privacy Policy or as required by applicable law. Our data retention periods are designed to balance operational needs, legal requirements, and your privacy rights.
| Data Type | Retention Period | Justification |
|---|---|---|
| Active Account Information | For the duration of the active account | Ongoing service management |
| Financial Transaction Records | 7 years after transaction | Financial audit and legal requirements |
| KYC / Identity Documents | 5 years after account closure | AML compliance and licensing requirements |
| Communication Logs | 3 years | Dispute resolution and support |
| Session Data & Technical Logs | 90 days | Fraud detection and security |
| Marketing Data (with consent) | Until consent is withdrawn | Permitted promotional communication |
Once the retention period has ended, your personal data will be securely deleted or fully anonymised using approved procedures. Anonymised data cannot be re-linked to any individual and may be retained for aggregate analytics purposes.
As a duit8 member, you have certain rights regarding your personal data under Malaysia's Personal Data Protection Act 2010 (PDPA). duit8 is committed to facilitating the exercise of these rights promptly and without unnecessary complications.
You have the right to obtain a copy of the personal data we hold about you at any time.
You have the right to correct any inaccurate or outdated personal data we hold.
You may request deletion of your personal data, subject to our legal obligations.
You have the right to object to the processing of your personal data for specific purposes, including marketing.
You have the right to receive your personal data in a machine-readable format for transfer.
You may request that we restrict the processing of your data while an investigation or dispute is in progress.
To exercise any of the privacy rights above, please contact the duit8 Privacy team by email [email protected]. We will process your request within 30 days from the date we receive your complete submission.
Duit8 is an adult entertainment platform intended for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
All prospective members are required to verify their age during the registration process. Our rigorous identity verification (KYC) process ensures that only adults are permitted to use the duit8 platform. Should we find that personal data of a minor has been collected inadvertently, we will take immediate action to delete that information and terminate the account in question.
If you believe that a minor has registered for or is using the duit8 platform, please contact us immediately at [email protected]. We will take immediate action to investigate and resolve the matter.
Duit8 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform operations. Any material changes will be communicated to you via in-platform notifications or through your registered email.
The "Updated" date at the top of this page indicates when this Privacy Policy was last reviewed. We encourage you to check this page periodically to stay informed about how we protect your information.
Your continued use of the duit8 platform after any changes to this Privacy Policy take effect will be deemed as your acceptance of those changes. If you disagree with any changes, you have the right to close your account and stop using our services.
For changes that are material and significantly affect your privacy rights, duit8 will provide at least 30 days' notice before those changes take effect, giving you sufficient time to review and make an informed decision.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how duit8 handles your personal data, our team is available to assist you at any time.
[email protected]
Response within 24–48 hours
Available 24 hours a day
7 days a week, including public holidays
The duit8 Privacy Team will acknowledge receipt of your request within 3 business days and endeavour to resolve any issues within 30 days of receipt. For more complex issues, we will keep you informed of investigation progress on a regular basis.
Now you know how seriously duit8 protects your personal data. Register a free account today and enjoy a safe, fair and responsible online entertainment experience alongside millions of duit8 members in Malaysia.